SERVPRO of Allen, Barren, Hart, Green and Taylor Counties Employee Photos

male employee

Chad Burckhard

Chad Burckhard is the General Manager of SERVPRO of Allan, Barren, Hart, Green, and Taylor Counties.  Having an extensive back round in the insurance industry, as well as recruiting. Chad is key in handling the insurance claims on our job sites.  Chad is WRT certified and specializes in water restoration. As an Army Vet we also want to thank Chad for his service!

Female Employee

Lisa Smith

Lisa Smith -Controller, SERVPRO of Allan, Barren, Hart, Green, and Taylor Counties.  Lisa has a Bachelors in Accounting and is also a Certified Public Accountant.   She has an expansive knowledge and experience in financial accounting and franchise operations.  Lisa specializes in auditing and keeping our claims invoiced timely. She lives in Bowling Green, Kentucky with her daughter, Morgan, and their dog, Teddi. 

Female Employee

Lisa Carter

Lisa Carter -Office Manager for Allan, Barren, Hart, Green, and Taylor Counties. Lisa has a vast knowledge of the entire process of the restoration and rebuild process when a homeowner or company has a major disaster.  Lisa has many certifications including Water Restoration Technician, Certified Esporta Operator, Employee Certification Training Program as well as hours of training and experience with insurance industry software which allows her to help both in the field and in the office working with clients and their Insurance companies.

male employee

Michael Witcher

Michael Witcher- Rebuild Division Project Estimator SERVPRO of Allan, Barren, Hart, Green, and Taylor Counties.  Michael has over 18 years of reconstruction, restoration and mitigation experience. He holds several certifications including IICRC Applied Structural Drying as well as IICRC Water Restoration Technician.  A bon Ayr native, Michael is also a pastor in our community where is lives with his wife and two children.  We also want to recognize this Army Veteran and thank him for his service!

Sheila Milam

Sheila joins our team as Marketing Manager with a background in the construction industry doing marketing and sales. She has lived in Glasgow, Kentucky her whole life and graduated from Glasgow High School before attending Sullivan College to earn a degree in marketing. She is an avid reader, enjoys travelling, is a worship leader at her church and loves spend time with her children, grandchildren and husband.

Richard Sexton

Richard joins our team with 3 years of Mitigation experience. He has his WRT and ASD certifications in Water Restoration and Applied Structural Drying. Richard lives in Campbellsville, KY with his wife and 2 daughters. On his free time he enjoys cycling, hiking, and backpacking. 

Chris Mize

Chris has been with SERVPRO since April 2018. He is one of our lead Crew Chiefs, and services any jobs that come in. He is from Park City, Kentucky and he is raising his four children. 

Beth Ferguson

Beth Ferguson is a Project Coordinator with SERVPRO of Allen, Barren, Hart, Green, & Taylor Counties. She works closely with our Production Managers to ensure accuracy and promptness in our services. Beth joined this company in September 2014 with a background in healthcare, production and hospitality. She also holds a IICRC WRT Certification in Water Restoration.

Luke Elkins

Luke Joined the SERVPRO team the summer of 2012 right after his high school graduation.  A Bowling Green native, Luke started as a production tech and continued through college all the while learning all the different aspects and jobs around the office. Luke graduated from Western Kentucky University in 2016.  Luke is cross-trained in the entire aspect of SERVPRO from working with the marketing team to assisting the office during Storm and estimating job files. 

Troy Scott

Troy has been with us for over 4 years, and is a crew chief. He lives in Glasgow, Kentucky with his wife and 3 kids. He also served 8 years in the National Guard and Marines. Thank you for your service! 

Van Robarts

Van Robarts is the one of our veteran Sales Marketing Representatives. Van has over 35 years of customer service experience in ministry. He also teaches classes at Southcentral Kentucky Community and Technical College. Van is enjoys working with our customers, who in a time of stress from a loss, allow us to aid in getting their lives and situations back to a better state. He lives in Glasgow, Kentucky with his wife of 38 years, has two children, and one grandchild. He is also a pastor at Grace Community Church in Glasgow.

Jill Elkins

Jill is a Bowling Green, Kentucky native who recently earned her Associate's of Arts degree at Southcentral Kentucky Community College and graduated with a Bachelors degree in Marketing with a minor in entrepreneurship at WKU in May 2018. She has been with SERVPRO for 5 years. Jill started as an intern then quickly advanced as a Service Marketing Representative and is now the Marketing Support Coordinator. One of her favorite things to do is get in the field and work directly with our clients. She also enjoys helping her community when disaster hits and traveling around the county for Storm. 

Drew Elkins

Drew has been with the company since the beginning. He has worked jobs in every department, and is able to fill in any position at a moments notice. He lives in Bowling Green, Kentucky with his has twin daughters, wife and step son. He is a Warren East High School graduate and grew up in Smiths Grove, Kentucky. 

Karen Borden

Karen joined our team in 2018, at the same time that her husband did! She is a production technician, mother of 3 and grandmother of 10. She serves with the Samaritan's Purse and with Billy Gram as a Chaplin every chance she gets. She has also been married to Mark for 25 years and loves to travel to Storm Events and work with victims of these catastrophes. 

Mark Borden

Mark has been with us since 2018 and he has been married to his wife, Karen, for 25 years, and she also works for us! They moved to Kentucky from New York in 2008 where he retired from being a New York State Police Officer for 25 years. Mark is also an army veteran where he served 3 years. 

Whitney Wells

Whitney has been with us for 5 years and is Water Restoration Technician Certified. Being WRT certified, she can work on any type of job site that SERVPRO handles. Her and her two daughters live in Brownsville, Kentucky. She loves music, to sing, and being on the lake.

Chelsie Rae

Chelsie has been with our team since June 2017 and has a background in the restoration industry. She is a Kentucky native, and lives in Chalybeate, Kentucky with her beagle, Tucker. She loves to go kayaking, and canoeing in her spare time, and her favorite job at work is to clean up fires.

Vicky Matthews

Vicky joins our team as the Marketing Representative over Allen, Hart, Green and Taylor Counties. She has a background in sales and has also owned her own business. She lives in Alvaton, Kentucky and has a fiancé named Scott. She grew up in Temple Hill, has two children, three grandchildren and she loves spending time outdoors! Welcome to the team, Vicky!