SERVPRO of Allen, Barren, Hart, Green and Taylor Counties Employee Photos

male employee

Chad Burckhard

Chad Burckhard is the General Manager of SERVPRO of Allen, Barren, Hart, Green, and Taylor Counties.  Having an extensive back ground in the insurance industry, as well as recruiting. Chad is key in handling the insurance claims on our job sites.  Chad is WRT certified and specializes in water restoration. As an Army Vet we also want to thank Chad for his service!

Female Employee with blonde hair, standing in front of a wall with SERVPRO on it

Lisa Smith

Lisa Smith - Controller, SERVPRO of Allen, Barren, Hart, Green, and Taylor Counties. Lisa has a Bachelors in Accounting and is also a Certified Public Accountant. She has an expansive knowledge and experience in financial accounting and franchise operations. Lisa specializes in auditing and keeping our claims invoiced timely. She lives in Bowling Green, Kentucky with her daughter, Morgan, and their dog, Teddi. 


Female Employee with brown hair, standing in front of a wall with a SERVPRO logo behind it

Lisa Eschbach

Lisa Eschbach - Office Manager for SERVPRO of Allen, Barren, Hart, Green, and Taylor Counties. Lisa has a vast knowledge of the entire process of the restoration and rebuild process when a homeowner or company has a major disaster.  Lisa has many certifications including Water Restoration Technician, Certified Esporta Operator, Employee Certification Training Program as well as hours of training and experience with insurance industry software which allows her to help both in the field and in the office working with clients and their insurance companies.


male employee

Michael Witcher

Michael Witcher - Rebuild Division Project Estimator or SERVPRO for Allen, Barren, Hart, Green, and Taylor Counties. Michael has over 18 years of reconstruction, restoration and mitigation experience. He holds several certifications including IICRC Applied Structural Drying as well as IICRC Water Restoration Technician. He is a Barren County/Bon Ayr native, and is also a pastor in our community where is lives with his wife and two children. We also want to recognize this Army Veteran and thank him for his service!

Female employee

Sheila Milam

Sheila joins our team as Marketing Manager with a background in the construction industry doing marketing and sales. She has lived in Glasgow, Kentucky her whole life and graduated from Glasgow High School before attending Sullivan College to earn a degree in marketing. She is an avid reader, enjoys travelling, is a worship leader at her church and loves spend time with her children, grandchildren and husband.

Richard Sexton

Richard joins our team with 3 years of Mitigation experience. He has his WRT and ASD certifications in Water Restoration and Applied Structural Drying. Richard lives in Campbellsville, KY with his wife and 2 daughters. On his free time he enjoys cycling, hiking, and backpacking. 

Male employee

Chris Mize

Chris has been with SERVPRO since April 2018. He is one of our Production Managers, and services any jobs that come in. He is from Park City, Kentucky and he is raising his four children! 

Woman standing in front of a SERVPRO sign on a wall

Beth Ferguson

Beth Ferguson is a Project Coordinator with SERVPRO of Allen, Barren, Hart, Green, & Taylor Counties. She works closely with our Production Managers to ensure accuracy and promptness in our services. Beth joined this company in September 2014 with a background in healthcare, production and hospitality. She also holds a IICRC WRT Certification in Water Restoration.


Luke Elkins

Luke Joined the SERVPRO team the summer of 2012 right after his high school graduation.  A Bowling Green native, Luke started as a production tech and continued through college all the while learning all the different aspects and jobs around the office. Luke graduated from Western Kentucky University in 2016.  Luke is cross-trained in the entire aspect of SERVPRO from working with the marketing team to assisting the office during Storm and estimating job files. 

African American male employee standing in front of wall with SERVPRO logo

Troy Scott

Troy has been with us for over 4 years, and is a crew chief. He lives in Glasgow, Kentucky with his wife and 3 kids. He also served 8 years in the National Guard and Marines. Thank you for your service! 

Female employee

Jill Elkins

Jill is a Bowling Green, Kentucky native who recently earned her Associate's of Arts degree at Southcentral Kentucky Community College and graduated with a Bachelors degree in Marketing with a minor in entrepreneurship at WKU in May 2018. She has been with SERVPRO for 5 years. Jill started as an intern then quickly advanced as a Service Marketing Representative and is now the Marketing Support Coordinator. One of her favorite things to do is get in the field and work directly with our clients. She also enjoys helping her community when disaster hits and traveling around the county for Storm. 

Karen Borden

Karen joined our team in 2018, at the same time that her husband did! She is a production technician, mother of 3 and grandmother of 10. She serves with the Samaritan's Purse and with Billy Gram as a Chaplin every chance she gets. She has also been married to Mark for 25 years and loves to travel to Storm Events and work with victims of these catastrophes. 

Mark Borden

Mark has been with us since 2018 and he has been married to his wife, Karen, for 25 years, and she also works for us! They moved to Kentucky from New York in 2008 where he retired from being a New York State Police Officer for 25 years. Mark is also an army veteran where he served 3 years. 

Female employee with curly hair standing in front of a SERVPRO wall. She is wearing a green shirt

Whitney Wells

Whitney has been with us for 5 years and is Water Restoration Technician Certified. Being WRT certified, she can work on any type of job site that SERVPRO handles. Her and her two daughters live in Brownsville, Kentucky. She loves music, to sing, and being on the lake. She is also who you will hear on the phone when you give us a call! 


Vicky Matthews

Vicky joins our team as the Marketing Representative over Allen, Hart, Green and Taylor Counties. She has a background in sales and has also owned her own business. She lives in Alvaton, Kentucky and has a fiancé named Scott. She grew up in Temple Hill, has two children, three grandchildren and she loves spending time outdoors! Welcome to the team, Vicky! 

male employee wearing a green long sleeve shirt standing in front of a wall with a SERVPRO logo

Matthew Bray

He comes to us with a background in sales, and retail management. He lives in Bulter County, Kentucky. He is our Daviess County/Owensboro Service Marketing Representative. In his free time, he loves to listen to music and watch movies with his wife and daughter. 

Male employee wearing a black sweatshirt, with a SERVPRO sticker behind him. He has black hair and black glasses

Jeremy Rabenold

Jeremy started with us as a Production Technician and can also help with Content Cleaning as needed! He has been here since summer 2019 after his high school graduation. With this being his first full time job, he is learning a lot, and gaining a lot of experience with not only restoration, but with Customer Service. He has also completed Esporta Wash System Certification. He lives in Cave City with his father and their 3 dogs and 4 cats. In his spare time, he loves to listen and write music. He hopes to have a career in that field one day!

Female employee wearing a black and green collared SERVPRO shirt, in front of a wall with a SERVPRO logo on it

Kim Wren

Kim joined us in the fall of 2019 and has quickly become an asset to our production team! She is a Production Technician, and is training to become a Crew Chief. She has previous experience with customer service, handyman/construction, and mechanical. She is from Barren County, Kentucky. She loves spending time with her kids and family, and enjoys helping others.

Female employee with a black SERVPRO tshirt on. She is standing in front of a green SERVPRO van, with her brown hair down.

Rachel Borden

Rachel started as a Production Technician, and quickly grew to our Contents Warehouse Manager. She is in charge of taking care of and cleaning all contents that come through our doors. She has been with us since the summer of 2019. She has previous experience includes cleaning, painting, 8 years of management and customer service. She also has an Associates in Business Management. She has lived in 5 different states, has been married 11 years, and has two children. She is certified in iCat and Esporta Wash System. In her spare time, she homeschools her children, and goes camping!