What our Customers say...

Water Damage Testimonials

Avonti was very nice and sweet, she was very patient with me and Lisa Carter was there to answer any and all questions I had, everyone was very polite. 

I was very happy with Randy Heers, and the whole team while working at my house. They were very professional and efficient.

Troy was very helpful in explaining everything they would be doing and he kept me updated along the way. The other staff that assisted was very polite and courteous as well. Service has been good all around, haven't been under entire house yet, but the crawl space entry looks good. 

The personnel that came to my house were lovely and personable! Very pleasant to work with.  

Thanks for always taking care of our customers. Always a phone call away with an immediate response.

SERVPRO will be my "go to" company when these services are needed by my clients. I'm a new agent and I appreciate them making sure that we understand all of their services. Thank you Vicky Matthews for our Lunch and Learn today.

Chris, Troy, Nathan and Kim were all very nice and professional. 

They are really great company and the staff are amazing. 

Had a small water damage in my home from a dishwasher leak and they were out quickly to set up equipment and take care of the problem.

Cleaned some offices for me and they were awesome! Professional, on time and very friendly.

I am so thankful for SERVPRO coming out and addressing our water issue. Not only was Zach very helpful and professional, he arrived within 30 minutes of my call. His responsiveness saved thousands of dollars in hardwood floor work due to flooding among other possible issues. It is much appreciated!

They are the absolute best!

Great people and caring. Look them up in a time of need.

SERVPRO was so helpful and caring. They helped me when I didn't even know who to call or what direction to go.

I was amazed in a positive way how quickly Jennifer DeLeon and her crew responded to our flooding emergency on Sunday. Professional, effective and very friendly and reassuring, They took care of our "mess" and told us what to expect the next few days. Great people, great service

Very satisfied with customer service! 10 out of 10

SERVPRO was very helpful.  Your people made a difficult situation much easier to handle.  Thank you.

Great Staff. Rick was awesome. Entire staff went above and beyond.  At one point, Kyle even swept our garage which wasn't required.

We were extremely pleased with everyone we have worked with. We would recommend your company to anyone.

My business in Scottsville, KY had a leak stemming from the refrigerator causing some cabinet, floor, and drywall damage. SERVPRO showed up the same day and provided fans to dry the damage before the problem got worse and made the necessary repairs the next day. If anyone has any type of damage to their residence or business, please don't bother with the competitors. They are no competition.

From the first day SERVPRO was called, the knowledge of your team was great. When you think everything is hopeless, we could see our home being put back together. Thank you for having a company like SERVPRO to turn to when fire or water happens. Your goal for SERVPRO is to make it...Like it never even happened, is the honest truth. Thank you all from the bottom of our heart.

Dear Maegan, How sweet of you to bring the delicious cupcakes for my birthday! They were delicious and eaten by everyone. Your help during the flood damage was very much appreciated and we will use you all again. Please tell Ron how much we appreciate his help and concerns.

We are members of Church Street General Baptist. We just wanted to personally tell you our deep appreciation for the hard work you and your crew did for our church. We thank you for all that you did and the time you extended in order for us to be able to worship; especially the Sunday after the flood. We know you worked long hours for us to be able to go to the Lord's house. And we had an amazing service that Sunday too. So we ask God to bless you as much or more than what we were blessed.

You should hire more people like Ashley Ferguson. The high survey satisfaction rating was due to the professionalism and hard work of Ashley and the others that helped.

They truly went above and beyond. So easy to work with! I could not have asked for more professionalism and courteous people to work on my home. They took care of everything. It was effortless for me.

Personnel was always so sweet and helpful. I've really enjoyed meeting and working with them. I feel as though I've made new friends. My husband is very ill and disabled. They were always so thoughtful of his needs.

I do have to mention that was right down the street from my parents house and the homeowners were very pleased with the hard work the crews did and very pleased with the fast response.

When dealing with anything related to home damage my recommendation would always be SERVPRO. I am in the insurance field and have heard nothing but good things about SERVPRO. I have used them personally at my home as well when replacing and draining a sewage pump that went bad. They came back the next day after draining it when more had seeped out and re drained it. Maegan is a pleasure to work with and is always available.